It happens. Something comes
up and you can't make it to your hair appointment. That's okay, we
understand. All we ask is that you call us with enough advanced notice
that we can also adjust our own schedule.
Please call at least 24
business hours (Tuesday 9AM - Saturday 2PM) before your missed appointment.
Without adequate notice,
we will be unable to adjust our schedule. In this case, your appointment
is considered a "missed appointment" and you'll
be asked to pay for half of your missed appointment at the time of
your next service.
In cases where you "miss"
your first-ever appointment, or two or more appointments, hair services
will be available to you on a day-of, walk-in basis only.
days are more unpredictable than any other day. It is important that
we are prepared for anything you may need, so we book a little more
time and more stylists than usual. Sometimes we book the entire morning
and sometimes the entire day is booked just for you.
why wedding hair is often more expensive than other events.
the time and stylists for your day, we require a deposit of half
of the total services at the time of booking.
Up to 30
days before the wedding, changes may be made to the reservation with
a full or partial refund if applicable. Within 30 days of the wedding,
additions to or subtractions from the wedding party might
be able to be made, but no refunds can be given on the deposit.
of the bill is required on the wedding day and due only based on those
who actually get their hair done that day. (example: a bridesmaid
is planning on attending but at the last minute cannot attend - she
will not owe the remainder of the bill, but will not be entitled to
a refund on the deposit)